Privacy Policy

Effective date: July 13, 2026

24-7 Executive Transportation (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.

i. Information We Collect

• Booking details you provide when requesting a ride: full name, phone number, email address, pickup and drop-off locations, date and time, service type, airport, number of passengers, luggage, pet details, payment preference, flight number and any notes.
• Contact information you share when you call or message us.
• Payment records when applicable: amount, chosen method, payment status and a processor or bank reference. We do not store full card numbers.
• Basic technical data that any website receives (such as browser type), used only to make the site work properly.

ii. How We Use Your Information

• To manage, confirm and provide your transportation reservations.
• To contact you about your booking — by phone, text message or WhatsApp.
• To improve our service and respond to your questions.

iii. What We Never Do

We do not sell, rent or trade your personal information to third parties. Your details are used exclusively to operate our transportation service.

iv. Payment Processing

Confirmed rides may be paid by card, cash or Zelle as agreed with you. If online card payment is offered, your card details are entered directly with the payment provider identified at checkout and are not stored by us. Zelle transactions are handled by the participating banks under their own privacy terms.

v. Data Security & Service Providers

We apply reasonable safeguards and limit access to the people who need the information to provide your ride. Our core providers are Cloudflare (website and API delivery), Supabase (reservation records) and, when configured, Resend (transactional email) and a disclosed payment processor. Requests sent through WhatsApp, SMS or Zelle are also handled by those services and participating banks under their own terms.

vi. Data Retention

We keep booking information only for as long as it is useful to manage your reservations and our service history, after which it can be deleted upon request.

vii. Your Requests

You may ask us at any time to review, correct or delete the personal information we hold about you. We will honor every reasonable request promptly.

viii. Contact

For any privacy question or request, contact us at +1 (415) 594-3983 — available 24/7.